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I came in on Sunday 3/31/19 around 12:00pm because I broke my windshield wiper. Steve, who was working behind the desk immediately took care of me and I was out the door in about 10 minutes after he installed the new blades. Thank you so much for your service. I've been going to Pilgrim for a while now and every time I drop my car off, they drive you home (I'm sure there is a limit -- I Iive close by) they get it done in a short time, call with estimates before doing anything, very professional and courteous. Thank you Mike and Marty.
Its a little shocking how many bad reviews this place has. I found this family-owned gem over two years ago. Ive trusted them with all of my vehicles (3) and Ive never had any problems. When I was in a bind and didnt have the payment in full, they allowed me to make payments AND still drive MY OWN car. I think that's pretty amazing for such a small shop. You aren't going to have a dealership experience, because they aren't your dealership, but you will have a fixed car without any hassle.
Big effort with my van, friendly staff, and best prices around. Super easy to get in and very honest.
Pilgrim Auto has been our go-to for years because of their quick service, great expertise, excellent communication and reasonable prices. When I was pregnant they’d offer to drive me home as opposed to wait, and whenever I call because I need something quickly they’re extremely accommodating. Mike, Steve and the owner, Marty, are all wonderful! Thank you for being our life-savers again and again!
Service was pretty fast.